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San Dimas, CA

Post Date: 11/09/2017 Job ID: 15227 Industry: Insurance

GENERAL PROPERTY ADJUSTER needed for firm located in San Dimas. This is a direct hire position and pays at $92, 000.00 - $112, 000.00.

The position comes with a vehicle, so the expectation is the General Adjuster will be out in the field most of the time. Territory is Southern California mostly. This position is also called upon for assistance in the Bay Area, for example, to assist with the recent wild fires.

The qualified candidate must have a minimum ten years contractor/building experience, or similar type background. A Contractor’ s license is preferred. Commercial and personal lines construction knowledge preferred as well as insurance industry experience.

The qualified candidate must also have a good driving record and have strong background working with Xactimate and XactAnalysis.


Responsible for the direct handling of complex and unique first-party exposures determined to be of a most serious nature and damage-size within assigned scope of authority. This includes, but is not limited to file investigation, determine/agree to scope of damage, evaluation, working with public adjusters and attorneys. The coordination and management of additional living expenses. Negotiate and conclude differences on scope, evaluation and materials used in placing the insured back to pre-loss condition. This position includes adherence to DOI compliance/regulatory, departmental operations and, procedures, policies and protocols.

  • Early arrival at scene and writing of scope with contractors or vendors.
  • Follow up visits to scene to ensure repairs are on track.
  • Holding contractors, attorneys, public adjusters accountable for delays
  • Controlling vendor costs by ensuring correct remediation techniques are utilized.
  • Examine assigned claim files, insurance policies and other documents to determine coverage applicable to a loss.
  • Ensure all claims activities (i.E. Investigations, evaluations, and settlements) are in accordance with corporate claims policies and procedures.
  • Investigate claims thoroughly and refer claims to Special Investigative Unit or Subrogation department as warranted.
  • Evaluate and reserve exposures in compliance with reserve policy.
  • Pay claims within their designated authority.
  • Keep current in diary, file notes, and required reporting criteria.
  • Ability to write large estimates in Xactimate for property losses along with the ability to review estimates and audit for material pricing, labor hours, and scope.
  • Proven experience with home repairs including wind damage, water damage, and fire losses.
  • Demonstrate excellent written and oral communication skills. Must be able to effectively communicate with insured’ s, representatives of the insured to include public adjuster or attorney, vendors, executive management, and others, necessary to accomplish goals.
  • Management and time management skills are required to effectively manage field assignments; assist when called upon to resolve complex technical questions, problems and/or complaints; authorize and negotiate settlements.
  • Must have strong skills in negotiation and conflict resolution.
  • Must be able to function under a heavy volume of work and to make independent decisions.
  • Strong mathematical skills.
  • Computer proficiency in Microsoft products (Outlook, Word, Excel, PowerPoint)
  • Proactive in dealing with customers and takes ownership and responsibility for driving issues to resolution
  • Ability to work in a fast paced and agile environment
  • Achieves a standard of excellence with work processes and outcomes, honoring company policies and regulatory compliance.
  • Team oriented, building strong working relationships and a positive work environment.
  • Is receptive to feedback and willing to learn, embracing continuous improvement.
  • Company car, cell phone, and laptop will be provided for this role.

  • Bachelor's degree preferred.
  • Minimum ten years of contractor/building experience.
  • Contractor’ s license preferred
  • Good driving record required.
  • Commercial and personal lines construction knowledge preferred
  • Insurance industry experience preferred.
  • Must have strong background working with Xactimate and XactAnalysis

Please feel free to contact  Sharlene@sdistaffing.Com  with any questions. Please include your resume.

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