Bilingual Japanese Commercial Insurance Account Manager
Job Description
In this client facing role, you will focus on understanding the Commercial Insurance client’s unique needs and leveraging services for them. You will use your personal skills to cultivate long-lasting relationships. Client profiles for this position span a diverse set of industries and are large, complex accounts. This position will act in a consulting capacity, administer client marketing, renewals, pre and post renewal presentations, and daily service functions for their assigned book of business.
This agency prides themselves on delivering exceptional support to their clients and go above and beyond to ensure their long-term success.
- HOURS: Mon-Fri, 9:00AM-5:30PM (PST)
- DURATION: Direct Hire
- PAY: $72,000 - $92,000 per year, depending on experience.
- WORKSITE: This role will be on-site for training and then can be offered a Hybrid schedule.
• 4 PPO Medical options
• Dental; Principal POS plan $2,000 max
• Vision: Principal VSP plan.
• Life/AD&D, Flat $20,000, Additional Life/AD&D options
• LTD: 60% up to $6000 monthly benefit / STD 60% ($1500), 25 weeks
• AFLAC: Cancer, Accident, Critical illness, Hospital, etc. (July open enrollment)
• 401k contribution eligibility after 60 days of employment, with employer matching after 12 months of employment. Matching is 100% to 3% and 50% to 5%.
• Employee contribution is 18% if employee only, 35% of dependent premium for Medical, Dental and Vision
Ideal candidate must have the following skills:
- Bilingual Japanese/English is required! JLPT N1 certification may be required.
- AMS360 experience is a plus!
- Minimum of 2 or more years of Commercial Lines Account Management experience within an independent agency.
- Experience servicing, marketing, and presenting new and renewal quotes for Commercial Insurance lines, including but not limited to General Liability, Workers' Compensation, CL Auto, Umbrella/Excess, Professional Lines, BOPs, etc.
- Proficient with MS Office Suite.
- Ability to maintain a high level of confidentiality.
- Excellent verbal and written communication skills.
- Ability to work independently and make accurate decisions and demonstrate good judgement.
- Detail oriented with excellent organizational and time/project management skills.
- Must possess and maintain active CA Property & Casualty Licenses. If out of state, must obtain non-resident licensing. Agency will assist with this!
- Must understand basic underwriting principles, the mechanics of Commercial policies.
- This position may require routine or periodic travel which may require the teammate to drive their own vehicle (depending on distance to client) or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position.
- Maintain positive working relationships and clear communication with co-workers, clients, and insurance carriers.
- Must be available for offsite meetings with clients 1x per month.
- Visa sponsorship is not available. W2 only.
Meet Your Recruiter

Sharlene Theakston
Director of Recruiting
Sharlene has been with SDI Staffing since 1998. She is most passionate about recruiting, helping candidates find a successful career in insurance, and assisting clients with finding the top talent they are seeking. Currently, Sharlene works as the Director of Recruiting / Sr. Account Manager. She evaluates applicants on their skills, education, work history, personality and salary requirements. She also works with clients to assist them in their search for applicants that have the experience and skills they are seeking for their office. Sharlene is also a mentor and assists the team with training and answering any questions about staffing or office procedures. She is an active member of Professional Women in Insurance, California Staffing Professionals and the American Staffing Association. She is trained in CA Employment and Sexual Harassment Law (FMLA, Meal & Rest Periods, Exempt & Non-Exempt Employees, etc.).
Sharlene was born and raised in San Diego, CA. She enjoys traveling as well as spending time with her husband, their two Labs, family and friends.