Bilingual Japanese Employee Benefits Assistant

Torrance, CA 90501

Employment Type: Direct Hire Job Category: Employee Benefits Job Number: 7425

Job Description

Bilingual Japanese Employee Benefits CSR needed for an expanding insurance agency! This position offers a hybrid work environment after training!
Join a dedicated team to assist with the daily servicing of Employee Benefits clients. This is an excellent opportunity for someone with a strong customer service background looking for a career path, with room for growth, excellent benefits, and support to obtain and maintain your Life & Health Licenses! We are seeking candidates who can read, write, and speak Japanese at a professional level, with a minimum of 2 years of customer service experience for this role.
While the day-to-day may vary, typical service tasks include, but are not limited to:
  • Managing service inbox
  • Assist benefits members find providers (Health, Vision, Dental, etc.)
  • Provide ID Cards
  • Maintain and keep client files up to date
  • Initiate claims submissions for members
  • Assist with open enrollment documentation and processing
  • Onboard current and new employees to benefits platform

Here are the key details:
  • HOURS: Full-Time Hours, Monday to Friday
  • DURATION: Direct Hire
  • WORKSITE: Onsite at the Torrance office during training, and hybrid once up and running.
  • PAY: $50,000 - $59,000/Year depending on experience. For $55,000+, client is seeking candidates with 1 year of relevant insurance experience
As a valued member of the team, this client offers a comprehensive benefits package, including:
  • 4 medical options, including PPO/HSA with Anthem Blue Cross and HSA with sterling HSA
  • Employer annual contribution to HSA: $1000 single/$2000 family (pro-rated)
  • Employee contribution for Medical, Dental, and Vision: 18% for employee only, 35% of dependent premium
  • Dental: Principal POS plan with $2000 max coverage
  • Life/AD&D: Flat $20,000 coverage
  • Voluntary Life: Up to $300,000 coverage
  • Vision coverage
  • LTD: 60% up to $6000 monthly benefit
  • Voluntary benefits available with AFLAC: Cancer, Accident, Critical illness, Hospital, and more
  • 401k with employer matching (eligibility after 1 year of employment)
To be successful in this role, you should meet the following requirements:
  • Bilingual Japanese/English abilities at a native, or certified JLPT N1 level. Must be able to read, write, and speak in Japanese at a professional level
  • Ability to commute to Torrance, CA office daily in office during training, and 2 days a week thereafter
  • 2+ years of recent customer service experience
  • Effective written and verbal communication skills
  • Strong Microsoft Office experience including Word, Excel, and Outlook
  • Visa sponsorship is not available. W2 only

 

Meet Your Recruiter

Dallas Pietak
Account Manager

Dallas joined SDI Staffing in 2021. She brings with her nearly 10 years' Account Management experience in Personal and Commercial Lines. As an Account Manager at SDI Staffing, Dallas is able to use her Insurance experience in helping both employees and employers build long-lasting relationships. She is also an active member of the Association of Insurance Professionals (San Diego Chapter) and has obtained her Certified Staffing Professional designation (CSP).

  • Certified Staffing Professional (CSP)
  • Employment Committee Chair San Diego Association of Insurance Professionals (SDAIP)

When she’s not acting as a career match-maker, Dallas enjoys cooking, hiking, traveling, and spending time with her Shih-Tzu.

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About Torrance, CA

Discover your next career opportunity in the vibrant city of Torrance, California. Nestled in the heart of Los Angeles County, Torrance offers a unique blend of coastal charm, cultural diversity, and endless growth opportunities. From the beautiful beaches of Redondo and Manhattan Beach to the iconic Del Amo Fashion Center, there is something for everyone in this bustling city. Enjoy exploring the impressive art galleries like the Torrance Art Museum, catch a show at the renowned Armstrong Theatre, or cheer on the South Bay Lakers at the Dignity Health Sports Park. With its welcoming community, delicious local cuisine, and proximity to top-rated parks like Wilson Park and Madrona Marsh Nature Center, Torrance is the perfect place to take the next step in your career journey. Start your job search today and unlock a world of possibilities in Torrance, CA!