Commercial Lines Account Manager - (Bilingual Spanish is required!)
Job Description
The Account Manager will work closely with producers, managing a book of $9 million dollars in premium, and will be building client relationships and ensuring the clients day-to-day service expectations are met.
- HOURS: Full-Time Hours, Mon-Fri, 8:00AM-5:00PM
- DURATION: Direct Hire
- WORKSITE: This position is in office & remote will be offered after training.
- PAY: $75k - $120k base salary per year, depending on experience. (To qualify for $95K+, the candidate must have at least 5 recent years of experience as a Commercial Lines Account Manager.)
- BENEFITS: This client offers a full comprehensive benefits package to include medical, dental, life insurance, and PTO
- Manage a diverse book of business, including small and middle market accounts
- Handle client inquiries and provide excellent customer service for commercial lines
- Process policy changes, endorsements, and renewals
- Issue certificates of insurance, binders, and auto ID cards
- Assist with premium audits and invoicing
- Assist in the retention of renewal business
- Recent Independent Agency experience, minimum 3-5 years working in Commercial Lines Insurance as an Account Manager.
- Experience processing endorsements, billing/invoicing, financing, online rating, reviewing and checking policies.
- An Active California P&C License
- Strong Customer Service Skills
- Strong written and oral communication skills
Meet Your Recruiter

Nancy Thai
Account Manager
Since joining SDI Staffing in 2022, Nancy has demonstrated a strong aptitude for talent acquisition and client relations. She initially started as a Recruiter and has successfully transitioned into the role of an Account Manager. She has a deep passion for aiding candidates in their career journeys and takes great satisfaction in collaborating with clients to secure ideal candidates to add to their teams. Nancy's extensive knowledge in both Personal and Commercial Lines insurance, particularly with captive carriers, enables her to provide exceptional service. She works closely with clients to understand their specific needs and consistently delivers the perfect match for their offices.
In her free time, Nancy enjoys working out, trying out new restaurants, and spending time with her family.