Commercial Lines Insurance Account Manager

Commercial Lines

Direct Hire
Work Location: Partial Remote - Hybrid
Job ID: 8124

Job Description

Commercial Lines Insurance Account Manager needed for an Insurance Agency located in Kansas City, MO.

Our client is seeking a Commercial Lines Account Manager to join their growing team.
Based on your experience, you may be considered for either a Small Business Book or a Mid/Large Market Book.

What's in it for you?

-Hybrid schedule (2 days remote) will be considered after training in office.
-This is a very family oriented agency; flexibility is offered!
-No micro-managing agency!
-Fridays the office closes at 3:30 for an office happy hour!
-Quarterly team events; office closes on this day so everyone can have a good time!

 
  • HOURS:  Monday – Friday; 8:00 am – 4:30 pm (37.5 hour work week)
  • DURATION:  Direct Hire
  • WORKPLACE:  Hybrid Remote (2 days remote) will be considered after training in-office.
  • PAY:  Depending on experience, $50,000 - $80,000 per year.
    • Small Business Book-$50,000 - $75,000 per year
    • Mid/Large Market Book-$65,000 - $80,000 per year     
  • BENEFITS:  This client offers a full comprehensive benefits package.

Job Duties will include, but are not limited to:
The agency writes a diverse mix of business, including artisan contractors, manufacturing, white- and blue-collar industries, and more.
-Manage a book of Commercial Lines accounts from new business through renewal.
-Process endorsements, policy changes, certificates, audits, and cancellations.
-Market new and renewal business as needed.
-Build and maintain strong client and carrier relationships.
-Work closely with producers to provide exceptional customer service.
-Ensure accurate and timely account documentation and follow-up.
-Other duties as required and requested.
Book of Business Opportunities:
Small Business Book
  • Approximately $250K in revenue
  • Accounts up to $12,500 in premium
  • High-touch service environment with frequent client interaction
  • Candidates with a strong Personal Lines background who are looking to transition into Commercial Lines are encouraged to apply
This role involves the direct management and oversight of the small business division, which currently generates approximately $2 million in premium and $250,000 in revenue. The successful candidate will be responsible for providing exceptional service to the small business clients, ensuring their needs are met and fostering strong relationships. This agency utilizes service centers for very small accounts (under $12,500 premium), a hands-on approach is expected for the majority of the book.
Mid/Large Market Book
  • Approximately $2–3M in revenue
  • Larger, more complex commercial account
This role requires managing a commercial book of business valued between $2 million and $3 million. The individual will collaborate closely with producers to develop and sell insurance programs. A significant part of this role involves being a proactive and service-oriented point of contact for clients, ensuring their complex insurance needs are addressed with tailored solutions.

Requirements include, but are not limited to:
  • Minimum of 2-5 years’ experience recently working as a CL Account Manager, working within an independent agency environment.
  • The qualified candidate must hold an active Missouri or Kansas Property/Casualty license.
  • Strong customer service and account management skills
  • Proficient with Microsoft Excel, Word, and Outlook.
  • EPIC experience a plus, but not mandatory.

Meet Your Recruiter

Sharlene Theakston
Sharlene Theakston
Sharlene Theakston

Director of Recruiting

Sharlene has been with SDI Staffing since 1998. She is most passionate about recruiting, helping candidates find a successful career in insurance, and assisting clients with finding the top talent they are seeking. Currently, Sharlene works as the Director of Recruiting / Sr. Account Manager. She evaluates applicants on their skills, education, work history, personality and salary requirements. She also works with clients to assist them in their search for applicants that have the experience and skills they are seeking for their office. Sharlene is also a mentor and assists the team with training and answering any questions about staffing or office procedures. She is an active member of Professional Women in Insurance, California Staffing Professionals and the American Staffing Association. She is trained in CA Employment and Sexual Harassment Law (FMLA, Meal & Rest Periods, Exempt & Non-Exempt Employees, etc.).

Sharlene was born and raised in San Diego, CA. She enjoys traveling as well as spending time with her husband, their two Labs, family and friends.

About Kansas City, MO

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant city of Kansas City, Missouri, where endless growth possibilities await! Known for its thriving arts scene, including the Nelson-Atkins Museum of Art and the Kauffman Center for the Performing Arts, along with its iconic BBQ cuisine, such as Gates BBQ and Joe's Kansas City, this area offers a unique blend of culture and charm. Cheer on the Kansas City Chiefs or Kansas City Royals at Arrowhead Stadium or Kauffman Stadium, or enjoy outdoor activities at the beautiful Loose Park or along the scenic Missouri River. Discover why Kansas City, MO is the perfect place to advance your career and experience a rich and dynamic lifestyle.

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