Commercial Lines

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Insurance Claims Liaison - Hybrid

Mesa, AZ 85204

Employment Type: Direct Hire Job Category: Commercial Lines Job Number: 7491

Job Description

Insurance Claims Liaison needed for a well-established agency in Mesa!
This is a team-oriented agency that focuses on growth of their employees and customer care. They help their team obtain and maintain designations, encouraging professional development and continued education in the insurance industry!

The Claims Liaison will be responsible for working with the insureds and assigned adjusters throughout the claims process to ensure claims are being managed and processed accurately and in a timely manner until payment. Daily tasks include but are not limited to:
  • Take first notice of loss (FNOL) from insured, and submit to the various Personal and Commercial Lines insurance carrier claims departments or TPAs
  • Work closely with the insured, adjuster, and other involved parties to ensure the claim is being processed accurately and in a timely manner, including daily follow ups when needed
  • Provide updates to insureds, Account Managers, Producers, and Adjusters
  • Keep agency management system up to date throughout claims process
  • Visit with carrier representatives, adjusters, and insureds when needed
  • Run loss run reports regularly through provider information systems for Commercial insureds
  • Research verbal and written providers’ claims inquiries as needed

Key Details
  • HOURS: Full-Time Hours, Monday to Friday
  • DURATION: Direct Hire
  • WORKSITE: Onsite at the Mesa office preferred during training, and hybrid once up and running
  • PAY: $55,000 - $62,000/Year + bonus, depending on experience
  • BENEFITS: This client offers a full comprehensive benefits package to include medical, dental, life insurance, 401K, and PTO

  • Active Arizona P&C Insurance Licenses
  • Applied Epic experience highly preferred!
  • Strong written, verbal, and spoken communication skills
  • Strong understanding of insurance claims principles, with Commercial Lines claims being required, and Personal Lines claims being a plus!
  • 3 years’ recent experience, minimum, working as a Commercial Lines CSR, Account Manager, or Claims Liaison.
  • Experience processing Commercial Lines claims including obtaining information on claim, submitting to appropriate carriers, updating the insured and Account Manager/Executive, and speaking with Adjusters. 

Meet Your Recruiter

Dallas Pietak
Account Manager

Dallas joined SDI Staffing in 2021. She brings with her nearly 10 years' Account Management experience in Personal and Commercial Lines. As an Account Manager at SDI Staffing, Dallas is able to use her Insurance experience in helping both employees and employers build long-lasting relationships. She is also an active member of the Association of Insurance Professionals (San Diego Chapter) and has obtained her Certified Staffing Professional designation (CSP).

  • Certified Staffing Professional (CSP)
  • Employment Committee Chair San Diego Association of Insurance Professionals (SDAIP)

When she’s not acting as a career match-maker, Dallas enjoys cooking, hiking, traveling, and spending time with her Shih-Tzu.

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