PERSONAL LINES CSR, Bilingual Spanish - HYBRID/REMOTE!
Job Description
- HOURS: Hours are full-time; Monday – Thursday, 9am – 5pm and Friday, 8:30am – 5pm.
- DURATION: Direct Hire
- WORKPLACE: Hybrid role offered; working 2 days from home on a weekly basis.
- PAY: $25/hr. - $30/hr., depending on experience. Commission potential.
- BENEFITS: 100% paid Medical benefits.
- Establishing customer relationships.
- Following-up with customers, providing prompt, accurate, and friendly customer service.
- Responding to inquiries regarding insurance availability.
- Eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Will be required to cross-sell to current customers as well as sell to potential new customers; Auto and Life mostly.
- Need to have experience with preparing and giving quotes and understand Auto, Home and Umbrella Insurance.
- Must maintain a strong work ethic with a total commitment to success each and every day.
- The qualified candidate must have recent personal lines experience, minimum one year, working in a CSR/Sales Role.
- Must have State Farm experience; within the past five years.
- The qualified candidate must hold an active CA P&C license.
- Bilingual Spanish!
- Proficient with Microsoft Excel, Word, Outlook and be technically savvy.
- Be organized, detailed and keep area clean and secure.
- Be able to multi task and on-time.
Meet Your Recruiter
Sharlene Theakston
Director of Recruiting
Sharlene has been with SDI Staffing since 1998. She is most passionate about recruiting, helping candidates find a successful career in insurance, and assisting clients with finding the top talent they are seeking. Currently, Sharlene works as the Director of Recruiting / Sr. Account Manager. She evaluates applicants on their skills, education, work history, personality and salary requirements. She also works with clients to assist them in their search for applicants that have the experience and skills they are seeking for their office. Sharlene is also a mentor and assists the team with training and answering any questions about staffing or office procedures. She is an active member of Professional Women in Insurance, California Staffing Professionals and the American Staffing Association. She is trained in CA Employment and Sexual Harassment Law (FMLA, Meal & Rest Periods, Exempt & Non-Exempt Employees, etc.).
Sharlene was born and raised in San Diego, CA. She enjoys traveling as well as spending time with her husband, their two Labs, family and friends.