Personal Insurance CSR - Bilingual Japanese

Personal Lines Insurance Customer Service Representative needed for a team-oriented environment in New York, NY! Must be Bilingual English/Japanese.
This is a friendly, no drama work environment where all team members work together to provide a superior client experience. Together with the Personal Lines Department, you will work to care for the insureds needs, including but not limited to:

• Preparing supplemental and ACORD applications
• Quoting Personal Lines policies online, including Homeowners, Auto, Umbrella
• Processing policy changes, EOIs, mortgagee clause changes, auto ID cards
• Assist with billing, notices of cancellations, remarketing, claims submissions, providing coverage advice, and other daily needs of the insureds
• Assist with upselling or cross selling from time-to-time
• Building and maintaining interdepartmental, client, and carrier relationships

• HOURS:  8:00 am – 5:00 pm
• DURATION:  Direct Hire position.
• WORKSITE: This is an in-office role to start. After training, they are open to hybrid flexibility.
• PAY:  Depending on experience, $50,000 - $65,000/year
  • To qualify for $60,000+, you must have 2+ years of recent independent agency experience managing Personal Insurance accounts
• BENEFITS:  This client offers benefits to include Health and 401k.

• Recent experience working in Personal Lines insurance as a CSR or Account Manager on Homeowners, Auto, Umbrella, Renters, RV, Boat, etc. coverage. Minimum of 1 year within an
• Bilingual English/Japanese at a professional level, being able to clearly communicate, verbally and written, to clients about their insurance policies insurance agency
• Active New York P&C Licenses
• Able to come into New York, NY office on a daily basis during training
• Proficient with Microsoft Word, Excel and PowerPoint with aptitude to learn new systems. Full use of Zywave system is a plus.
• Visa sponsorship is not available. W2 only