Personal Insurance CSR - Bilingual Japanese

Torrance, CA 90503

Employment Type: Direct Hire Job Category: Personal Lines Job Number: 7278

Job Description

Personal Lines Insurance Customer Service Representative needed for a team-oriented environment in Torrance, CA! Must be Bilingual English/Japanese.
This is a friendly, no drama work environment where all team members work together to provide a superior client experience. Together with the Personal Lines Department, you will work to care for the insureds needs, including but not limited to:

  • Preparing supplemental and ACORD applications
  • Quoting Personal Lines policies online, including Homeowners, Auto, Umbrella
  • Processing policy changes, EOIs, mortgagee clause changes, auto ID cards
  • Assist with billing, notices of cancellations, remarketing, claims submissions, providing coverage advice, and other daily needs of the insureds
  • Assist with upselling or cross selling from time-to-time
  • Building and maintaining interdepartmental, client, and carrier relationships
  • HOURS:  8:00 am – 5:00 pm
  • DURATION:  Direct Hire position.
  • WORKSITE: This is an in-office role to start. After training, they are open to hybrid flexibility.
  • PAY:  Depending on experience, $50,000 - $65,000/year
    • To qualify for $60,000+, you must have 2+ years of recent independent agency experience managing Personal Insurance accounts
  • BENEFITS:  This client offers benefits to include Health and 401k.
To succeed in this role, you will possess the following requirements:
  • Recent experience working in Personal Lines insurance as a CSR or Account Manager on Homeowners, Auto, Umbrella, Renters, RV, Boat, etc. coverage. Minimum of 1 year within an
  • Bilingual English/Japanese at a professional level, being able to clearly communicate, verbally and written, to clients about their insurance policies insurance agency
  • Active California P&C Licenses
  • Able to come into Torrance office on a daily basis during training
  • Proficient with Microsoft Word, Excel and PowerPoint with aptitude to learn new systems. Full use of Zywave system is a plus.
  • Visa Sponsorship not available. W2 only

Meet Your Recruiter

Dallas Pietak
Account Manager

Dallas joined SDI Staffing in 2021. She brings with her nearly 10 years' Account Management experience in Personal and Commercial Lines. As an Account Manager at SDI Staffing, Dallas is able to use her Insurance experience in helping both employees and employers build long-lasting relationships. She is also an active member of the Association of Insurance Professionals (San Diego Chapter) and has obtained her Certified Staffing Professional designation (CSP).

  • Certified Staffing Professional (CSP)
  • Employment Committee Chair San Diego Association of Insurance Professionals (SDAIP)

When she’s not acting as a career match-maker, Dallas enjoys cooking, hiking, traveling, and spending time with her Shih-Tzu.

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